Privacy Policy

The Naturopathic Farmer is committed to protecting your privacy and safeguarding your personal information in accordance with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth).

1. What Information We Collect

We may collect the following information when you engage with our services:

  • Personal details such as your name, date of birth, contact information, and emergency contacts.

  • Health-related information including your medical history, test results, lifestyle details, and treatment preferences.

  • Payment and billing details where necessary for processing services.

  • Any information you provide through forms, emails, or during consultations.

2. How We Collect Your Information

  • Directly from you during consultations, intake forms, online bookings, or email communication.

  • From third parties, such as your doctor or other healthcare providers, but only with your consent.

3. Why We Collect Your Information

Your personal and health information is collected for purposes including:

  • Providing naturopathic care and developing treatment plans.

  • Reviewing pathology or other health reports.

  • Communicating with you about your appointments, results, and treatment progress.

  • Administrative purposes such as billing and managing your records.

  • Meeting legal and regulatory obligations.

4. How We Store and Protect Your Information

  • Records are stored securely in electronic and/or paper form.

  • Access is restricted to authorised personnel only.

  • We use secure systems (such as Cliniko) to manage bookings, consultations, and health notes.

5. Disclosure of Your Information

We do not share your personal information without your consent, unless required by law. With your permission, information may be shared with other healthcare providers involved in your care.

6. Access and Correction

You have the right to request access to your personal information and to request corrections if it is inaccurate or incomplete. Please contact us in writing to arrange this.

7. Website and Digital Services

If you visit our website or use online booking systems, certain non-identifying information (such as cookies or analytics data) may be collected to improve services.

8. Questions or Complaints

If you have questions about this Privacy Policy, or wish to make a privacy-related complaint, please contact us:

The Naturopathic Farmer
Email: Thenaturopathicfarmer@gmail.com

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au